Waterhycinth Furniture Rattan Sofa Setting Candle

LIVE CHAT


Customer Care: [ Ms. Nadia ]
+62 8123608271
+62 361 703581
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We Accept Visa, Master & Paypal Payment
Secure by Thawte

PREQUENTLY ASK QUESTIONS


Q:
A:
Can I order by Phone?
Yes, if you would like to order by phone, you can call us at 62-816570114,
24 hours a day 7 days a week. A representative will take your order for you.
 
Q:
A:
Do You Charge Taxes on Purchases?
No, There will be no taxes on your purchases.
 
Q:
A:
Do you sell wholesale?
Yes, contact us and ask for wholesale price.
 
Q:
A:
Do You Ship Overseas?
Yes, see our shipping rates table here!
 
Q:
A:
How do I know if an item is in stock?
Inventory is kept in real time from our local inventory system.
You will be notified after the order is placed if an item happens to be out of stock and given options on a replacement item instead.
 
Q:

A:
If an item is out of stock, how long does it take for this item to become available again?
We normally stock 95% of our products at any given time, but out of stocks occur on occasion.
Items that are out of stock, are usually back in stock in 1-2 weeks. Since most of them are produced locally in Bali.
 
Q:
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What are payment methods do you accept?
We accept: Bank Transfer, Cash and Credit Union.
 
Q:
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What are your shipping rates?
We base our shipping rates on the LCL rate in US dollar. See our shipping rates table here!
The rate is based on the total weight or cubic meter of the purchase to your nearest port from origin. Orders Ship from the 80361 zipcode.
 
Q:
A:
What Methods of Shipping Do You Have?
You have an option of several shipping methods: Air Cargo or Sea Cargo.
Sea cargo is cheaper compare to Air cargo, but it will takes around 6 weeks to your nearest port. Sea Cargo is suitable for big order (20" - 40" feet container). Even a half full 20ft container is sometimes more cost effective than an LCL (less container loaded) shipment . See our LCL rates table here!
 
Q:
A:
Where is my order?
We get this question all of the time. In order to get back to you quickly,
please send an email to sales@rattan-furniture-export.com. Please reference your order number and/or shipping information and we will get back to you as quickly as possible.







BAMBOO WIND CHIMES
 
   
 

Rattan Furniture Export Company
Jl. Uluwatu, Taman Penta I E/60, Jimbaran, 80364, Bali - Indonesia
+62 361 703581
+62 8123608271 OR +62 815670114
sales@rattan-furniture-export.com
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